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Community Engagement Specialist

2 months ago

Boston, Massachusetts, United States POAH Communities Full time
Community Impact Coordinator
POAH Communities, a dynamic organization dedicated to community enhancement and the preservation of vulnerable affordable rental housing, is in search of a qualified candidate to fill the role of Community Impact Coordinator for Flat 9 and The Loop at Mattapan Station Apartments.

ROLE OVERVIEW
The Community Impact Coordinator will play a crucial role as the intermediary between the residents of our apartments and the Community Impact department at POAH Communities.

KEY RESPONSIBILITIES
  • Conduct annual resident surveys to evaluate the needs of families and individuals.
  • Collaborate with residents, site staff, management, and local service providers to create and implement supportive service programs.
  • Facilitate the coordination of services with local human service organizations.
  • Identify and promote beneficial programs for youth and families, such as health workshops, benefits enrollment, meal delivery, and community-building events.
  • Maintain confidentiality of resident service information in compliance with HUD regulations.
  • Set program objectives, monitor progress, and utilize outcome data for ongoing program enhancement, reporting results to stakeholders.
  • Communicate effectively with residents through newsletters, flyers, and bulletin boards to keep them informed about available resources and programs.
  • Stay informed on Fair Housing, EIV, ADA, mandated reporting, and other relevant HUD regulations and community guidelines.
  • Participate in all required meetings and contribute to special projects as directed by the Property Manager.
  • Be willing to support and travel to multiple properties as needed.
QUALIFICATIONS
Ideal candidates will possess:
  • A minimum of three years of experience in resident or social service programs, preferably within affordable housing.
  • Strong ability to engage and motivate diverse resident populations.
  • Basic computer skills, including proficiency in Word and Excel.
  • Demonstrated organizational and time management capabilities.
  • Certification as a Resident Coordinator is advantageous.
  • A college degree, ideally in social work, urban planning, public health, human services, or community development, is preferred.
BENEFITS AT POAH COMMUNITIES
At POAH Communities, we are committed to the well-being of our employees and their families, offering a comprehensive benefits package tailored to diverse needs, including:
  • Extensive benefits package featuring PPO medical, vision, and dental insurance.
  • Generous time off: 15 days of PTO and 2 personal days in the first year, plus 11 paid holidays.
  • Competitive 401(k) matching up to 4% of salary.
  • Wellness program.
  • Flexible spending accounts for medical, dependent care, transit, and parking.
  • Tuition reimbursement program.
  • Employee referral incentive program.
  • 12 weeks of paid parental leave.
  • Bereavement leave.
  • Jury and witness duty leave.
  • Company-provided life and accidental death & dismemberment insurance.
Our competitive salary structure reflects individual experience. POAH Communities is an equal opportunity employer that values diversity in the workforce. For more information, please visit our website.