International Export Customer Service Director

5 hours ago


Stockton, California, United States Jobot Full time
Job Summary

We are seeking a highly skilled International Export Customer Service Manager to join our team at Jobot. As a key member of our organization, you will be responsible for overseeing all aspects of our international export operations, ensuring that our products reach their global destinations efficiently and effectively.

Key Responsibilities
  • Manage all aspects of international export operations, including order processing, container bookings, customer communications, documentation, and export shipments.
  • Develop and maintain strong relationships with customers, suppliers, and international partners to ensure smooth operations and high levels of customer satisfaction.
  • Collaborate with sales and production teams to ensure that customer orders are fulfilled accurately and on time.
  • Ensure compliance with all relevant international trade laws and regulations.
  • Monitor and manage performance metrics to identify areas for improvement and implement necessary changes.
  • Resolve any issues or delays in the export process, liaising with internal teams and external partners as necessary.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Train and mentor customer service team members to ensure they are providing the highest level of service and support to our customers.
  • Continually review and update export procedures and documentation to ensure efficiency and compliance.
Requirements
  • A minimum of 5 years of experience in an export or customer service role within the manufacturing industry.
  • Proven experience in order processing, container bookings, customer communications, documentation, and export shipments.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and partners.
  • Strong problem-solving skills, with the ability to resolve issues quickly and effectively.
  • Knowledge of international trade laws and regulations.
  • Ability to work in a fast-paced environment, managing multiple tasks and projects simultaneously.
  • Strong leadership skills, with a proven ability to manage and motivate a team.
  • Proficiency in relevant software and systems, including CRM and order management systems.
  • Bachelor's degree in Business, Logistics, or a related field is preferred.


  • Stockton, California, United States Jobot Full time

    About the RoleWe are seeking a highly skilled and experienced International Export Customer Service Manager to join our team at Jobot. As a key member of our organization, you will be responsible for overseeing and managing all aspects of our international export operations.Key ResponsibilitiesExport Operations Management: Oversee and manage all aspects of...


  • Stockton, California, United States Jobot Full time

    About the RoleWe are seeking a highly skilled and experienced International Export Customer Service Manager to join our team at Jobot. As a key member of our organization, you will be responsible for overseeing and managing all aspects of our international export operations.Key ResponsibilitiesManage all aspects of international export operations, including...


  • Stockton, California, United States Food Service Circle Full time

    Customer Service Assistant RoleWe are seeking a skilled Customer Service Assistant to join our team at Food Service Circle. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients and customers.Key Responsibilities:Prepare and serve high-quality food and beverages to...


  • Stockton, California, United States Food Service Circle Full time

    **Delivering Exceptional Customer Experiences**We are seeking a skilled Customer Service Assistant to join our team at Food Service Circle. As a key member of our team, you will play a vital role in delivering outstanding customer service and ensuring our clients receive an exceptional experience.**Key Responsibilities:**• Prepare and serve high-quality...


  • Stockton, California, United States Food Service Circle Full time

    **Delivering Exceptional Customer Experiences**We are seeking a skilled Customer Service Assistant to join our team at Food Service Circle. As a key member of our team, you will play a vital role in delivering outstanding customer service and ensuring our clients receive an exceptional experience.**Key Responsibilities:**• Prepare and serve high-quality...


  • Stockton, California, United States Carrington College Full time

    Director of Enrollment ServicesAbout the Role:The Director of Enrollment Services will lead and manage the campus Enrollment Services department, ensuring timely, accurate, and compliant customer service to prospective and enrolled students. This role requires strong leadership skills, tenacity, and passion for education.Key Responsibilities:Lead and manage...


  • Stockton, California, United States Actalent Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Actalent. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring seamless communication with clients and internal stakeholders.Key...


  • Stockton, California, United States Actalent Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Actalent. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring seamless communication with clients and internal stakeholders.Key...


  • Stockton, California, United States Marshalls Full time

    Customer Service Associate Role at MarshallsWe are seeking a skilled Customer Service Associate to join our team at Marshalls. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and supporting a positive store culture.Key Responsibilities:Role model established customer experience practices with...


  • Stockton, California, United States Marshalls Full time

    Customer Service Associate Role at MarshallsWe are seeking a skilled Customer Service Associate to join our team at Marshalls. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and supporting a positive store culture.Key Responsibilities:Model established customer experience practices with internal...


  • Stockton, California, United States Carrington College Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our Enrollment Services department as the Director of Enrollment Services. This key role will be responsible for driving student enrollment growth, improving student outcomes, and ensuring exceptional customer service.Key ResponsibilitiesLead and manage the Enrollment Services...


  • Stockton, California, United States Marshalls Full time

    Job Summary:As a Customer Service Associate at Marshalls, you will be responsible for delivering exceptional customer experiences and supporting a positive store culture. Your key responsibilities will include:Role Modeling Customer Experience: You will embody the company's customer experience practices, providing excellent service to both internal and...


  • Stockton, California, United States Greif Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Greif. As a key member of our customer-facing team, you will be responsible for providing exceptional support and complex information on our products or services to customers via various channels.Key ResponsibilitiesInteract with customers to resolve inquiries and...


  • Stockton, California, United States The Martin-Brower Company Full time

    Customer Service RepresentativeThe Customer Service Representative serves as a key point of contact for customers, providing timely and effective support to resolve their inquiries and concerns. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key Responsibilities:Respond to...


  • Stockton, California, United States San Joaquin Outdoor Education Full time

    About the EmployerSan Joaquin County Office of Education is a regional agency that provides educational leadership, resources, and customized services to assist school districts. With over 2,100 employees, the agency promotes student achievement and accountability, serves San Joaquin County's most at-risk students, and strives to create an environment in...


  • Stockton, California, United States Martin-Brower Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Martin-Brower. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesProvide timely and accurate responses to customer...


  • Stockton, California, United States Don Guzman - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Don Guzman - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries and policy...


  • Stockton, California, United States Mataga Automotive, Inc. Full time

    QualificationsGeneral SkillsAbility to interpret and understand instructions and information.Professional appearance and demeanor.Exceptional communication abilities.Capability to meet the organization's production and quality benchmarks.Physical RequirementsWork EnvironmentSpend time indoors in climate-controlled settings.Sittingon a regular...


  • Stockton, California, United States CRH Full time

    Job SummaryThis role is responsible for delivering exceptional customer service by providing timely and effective support, guidance, and resolution to customer inquiries or issues.Key ResponsibilitiesEnter customer orders into the ERP system in a timely and accurate manner.Respond to high volumes of incoming calls and emails in a professional and courteous...


  • Stockton, California, United States WinCo Foods Full time

    About UsAt WinCo Foods, we're committed to providing exceptional customer service and creating a positive shopping experience for our valued customers. As a Cashier, you'll play a vital role in achieving this goal by processing customer orders efficiently, accurately, and safely.Job SummaryWe're seeking a highly motivated and customer-focused individual to...