Imaging Services Coordinator

3 days ago


Palos Heights, Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

The Resource Coordinator Imaging Services reflects the mission, vision, and values of Northwestern Memorial Healthcare, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Key Responsibilities
  • Provides leadership and direction for diagnostic imaging support staff.
  • Coordinates patient flow through the department; resolves various scheduling issues.
  • Maintains status as an administrative user in all diagnostic imaging systems.
  • Serves as a primary point of contact for referring physicians, attending physicians, radiologists, and all other hospital personnel regarding diagnostic imaging systems operation.
  • Represents the department in handling issues, complaints, and grievances, investigating and resolving issues, including those that impact physician and clinician workflow and thereby patient care.
  • Rotating call responsibility for covering support and staffing calls at the twenty-four hour of operation sites.
  • Assists in the direction and control of system activities and operations within radiology.
  • Works closely with financial services to alleviate diagnostic imaging billing problems.
  • Supports quality assurance programs for the department.
  • Provides end-user training, education, and testing of users for all diagnostic imaging system applications.
  • Assists in fixing studies with demographic errors. Splits/merges images into and out of folders and applications.
  • Monitors and assists in preparing, fetching, acquisition, and transmission of images as necessary to and from all PACS/RIS related clinical equipment.
  • Assist with the PenRad system.
  • Oversees the daily distribution of the physician reports, distribution of the patient result and reminder letters and follow through on the daily fax error log.
  • Works through the exam list within PenRad to ensure all pending cases are read out to completion.
Requirements
  • Associates degree and/or two to three years' experience with imaging systems in the HIS/RIS/PACS arena.
  • Previous supervisory experience.
  • Previous CT experience required.
Preferred Qualifications
  • Bachelor's degree.
About Northwestern Memorial Healthcare

Northwestern Memorial Healthcare is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.



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