Customer Service Ambassador
6 days ago
At Cooper Connect, we strive to make a positive impact through delicious food and hospitality. We are committed to serving our guests with a smile and ensuring that every visit is an exceptional experience.
Job SummaryWe are seeking a highly motivated and customer-focused team member to join our dynamic team as a Quick Service Representative. In this role, you will be responsible for providing top-notch service to our guests, working efficiently in a fast-paced environment, and upholding the high standards of our company.
About Our CultureOur culture at Cooper Connect is built on four core values: Customer Focus, Teamwork, Quality, and Continuous Improvement. We believe in fostering a positive work environment where our team members feel valued, supported, and empowered to grow professionally and personally.
Key Responsibilities- Provide exceptional customer service, responding promptly to guest inquiries and resolving any issues in a professional manner.
- Work effectively in a team environment, collaborating with colleagues to achieve common goals and objectives.
- Operate restaurant equipment, manage cash handling procedures, and maintain accurate records.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Develop a strong understanding of our menu, products, and services to provide informed recommendations to guests.
We offer a comprehensive benefits package, including:
- Tuition-Free College provided
- Child Care Assistance
- Health care benefits
- Free Food
- Access to Scholarships
- Career Advancement Opportunities
- Sundays Off
To succeed in this role, you must have:
- A strong passion for delivering excellent customer service
- The ability to work effectively in a fast-paced environment
- Basic math skills and accuracy with cash handling
- A positive attitude and willingness to learn
- The ability to communicate effectively with guests and colleagues
The estimated annual salary for this position is $27,600-$31,200, based on a 20-hour workweek and overtime opportunities.
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