Customer Support Associate

7 days ago


Miami, United States Sysco Full time

Job Summary:

This is a sales support position responsible for providing direct assistance to all assigned Account Executives, Marketing Associates, and customers. The goal is to assist and resolve customer needs as quickly and accurately as possible.

About the Role:

  • Answer all incoming concerns/needs from customers
  • Key pick-up requests, handle transportation/routing on delivery questions
  • Process will-call orders
  • Provide customers with invoice copies
  • Process credits
  • Maintain a call list
  • Monitor orders before the cut-off
  • Communicate regularly with Account Executives and customers
  • Manage same-day deliveries for Operating Company
  • Perform other duties as directed by Supervisor

Requirements:

  • High school diploma or equivalent
  • 1 year prior outside foodservice sales coordination or customer support experience
  • Preferred: Previous call center experience

Benefits:

For information on Sysco's benefits, please visit https://SyscoBenefits.com

Salary Information:

The estimated salary for this role is $40,000 - $60,000 per year, depending on location and experience.

About Us:

Sysco is the global leader in foodservice distribution, operating over 333 facilities worldwide and serving more than 700,000 customer locations.



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