Customer Support Associate
3 weeks ago
A B Property Services, Inc. is seeking a highly skilled and motivated C Customer Support Associate to join our team. This individual will be responsible for delivering world-class customer service, maximizing sales productivity, and contributing to the optimization of our customer support process.
The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. Additionally, they should have a strong commitment to quality and a passion for providing exceptional customer experiences.
Key Responsibilities:
- Provide exceptional customer service via phone, email, or fax
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to resolve customer issues and concerns
- Stay up-to-date on product knowledge and company policies to provide informed support
Requirements:
- Bachelor's degree in Communications, Business Administration, or related field
- 1-2 years of experience in customer-facing roles
- Excellent communication and problem-solving skills
- Ability to multitask and prioritize tasks effectively
Estimated Salary: $45,000 - $60,000 per annum
Work Environment:
This role is based in Miami, Florida, and requires regular working hours with some flexibility. The ideal candidate will have a reliable transportation method and be able to commute to our office location.
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