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Assistant Manager

2 months ago

Summerville, South Carolina, United States Finswash Full time
Job Title: Assistant Manager

We are seeking a highly motivated and experienced Assistant Manager to join our team at Fins Car Wash. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our car wash facilities and providing exceptional customer service to our members.

Key Responsibilities:
  • Assist the General Manager in overseeing daily operations and ensuring compliance with company policies and procedures.
  • Manage and maintain a high-performing team of car wash technicians and customer service representatives.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Monitor and control expenses to ensure profitability and efficiency.
  • Ensure a safe and healthy work environment for all employees and customers.
Requirements:
  • High school degree or equivalent required.
  • 1+ years of management experience in a customer-focused environment.
  • Demonstrated ability to build and maintain a high-performing team.
  • Mechanical aptitude required to maintain daily operations.
  • Flexibility to manage a seven-day per week operation with exposure to the elements.
Preferred Qualifications:
  • Experience in car wash operations is highly desired.
Competencies:
  • Member Focused: Dedicated to meeting the expectations and requirements of members/customers.
  • Drive for Results: Has a results-focused bias for action.
  • Collaborative: Works well with individuals and groups to achieve common goals.
Physical Demands:

This position involves sitting, standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying typical office equipment, averaging up to approximately 80 pounds in weight. Frequent standing and walking, occasional sitting. Ability to work outdoors while exposed to the weather elements.

Finger and hand dexterity is required for frequent and continuous operation of all site equipment. Normal or corrected hearing to the level of ability to receive detailed information orally and to accurately understand normal conversations, both in person and on the telephone. Ability to process, express, and exchange information orally, in writing, presentations, and through online applications.

Mental and emotional ability to work effectively in a busy environment, interacting with people and dealing with difficult situations.

Must be open to background check and drug screen.