Automotive Store Manager

3 weeks ago


Summerville, South Carolina, United States Monro, Inc. Full time
Job Summary:

Monro, Inc. is seeking a highly skilled and experienced Automotive Store Manager to lead our retail automotive stores. As a Store Manager, you will be responsible for providing daily leadership to all positions within the store, including General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Managers. You will report to the District Manager and be responsible for selecting, coaching, and developing store teammates.

Key Responsibilities:

• Develop sales and technical teammates to produce a consistent 5-star Guest experience.
• Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products, and the automotive industry.
• Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
• Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
• Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
• Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
• Responsible for inventory management, including pulling tires and parts, unloading and stocking inventory.
• Audit courtesy inspections performed by teammates.
• Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest-ready condition.
• Achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
• Attend to all guest needs in areas of sales, service, complaints, and adjustments.
• Understand and adhere to company policies and procedures, governmental standards, including environmental codes and ANSI/OSHA standards.
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines, including but not limited to lifts, welders, brake lathes, etc.

Requirements:

• Demonstrated leadership experience in a retail/sales environment.
• Proven ability to manage, drive, and deliver financial results while controlling costs.
• Ability to problem solve, manage inventory, merchandising, and customer service.
• Complete all Monro required training with the guidelines and timing provided.

What We Offer:

• Performance-based incentives
• Paid vacation and holidays
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401(k) eligibility immediately upon hire
• Direct Deposit
• Healthcare, Vision, and Dental
• Growth Opportunity: At Monro, we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills, and open opportunities. Our teammates receive on-the-job training, company-sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Equal Opportunity Employer:

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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