Medical Office Coordinator

4 weeks ago


Suwanee, Georgia, United States Piedmont Urgent Care by Wellstreet Full time

Job Title: Patient Service Representative

Job Summary:

We are seeking a highly skilled and organized Patient Service Representative to join our team at Piedmont Urgent Care by Wellstreet. As the first point of contact between patients and clinical staff, you will play a vital role in ensuring a positive experience for our patients.

Key Responsibilities:

  • Greet patients and provide instructions in a polite and professional manner
  • Analyze health insurance benefits and verify eligibility
  • Maintain the reception area and perform clerical tasks
  • Determine and collect patient financial responsibility
  • Assist the practice manager and other staff as required
  • Provide overall support for Physicians and office operations
  • Document Electronic Medical Record (EMR) and maintain confidentiality
  • Ensure HIPAA and OSHA compliance

Requirements:

  • High school diploma or equivalent
  • Prefer at least one year experience in a medical office or emergency room setting
  • Urgent care experience preferred, but not required
  • Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays


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