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Data Center Technician

1 month ago

Goodyear, Arizona, United States TEKsystems Full time
Job Overview

TEKsystems is seeking a skilled Data Center Technician to join their team in Goodyear, AZ.

The ideal candidate will have strong technical skills and experience in server infrastructure, data center operations, and IT support.

Key Responsibilities:

  • Respond to service tickets for servers in customer datacenters in a timely manner
  • Keep parts lockers up to date and properly stocked at all times
  • Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer
  • Track server fleet health and validate that we are always exceeding customer requirements for total servers online
  • Provide consistent, detailed feedback to the engineering team on failures, serviceability of servers, and integration with the datacenter
  • Apply firmware and BIOS updates as needed using engineering-approved tools
  • Comply with all datacenter safety, security, and operational protocols at all times

Requirements:

  • Ability to identify hardware failures and work within the limits of a defined process to get hardware running or replace entire servers
  • Ability to regularly lift and move server systems that weigh up to 70lbs
  • Fanatic attention to detail. Accuracy in inventory, trouble tickets, asset tag updates, wiring plans, etc. is essential to the customer and is critical to this role
  • Must be able and willing to travel
  • Linux terminal basic experience
  • Windows CMD basic experience