Technical Solutions Expert
5 days ago
We are seeking a skilled Technical Support Analyst to join our team in Southern California. As a key member of our IT department, you will provide technical support and solutions to our clients and staff. Key responsibilities include resolving complex technical issues, documenting and implementing new systems, and collaborating with cross-functional teams to achieve business objectives. To be successful in this role, you will need strong analytical skills, excellent communication abilities, and a passion for technology.
Key Responsibilities
* Resolve complex technical issues requiring detailed systems and application knowledge
* Utilize help desk procedures to document and resolve issues for end-user requests
* Participate in special events, which may require odd hours
* Perform analysis, diagnosis, and resolution of desktop problems for end users
* Recommend and implement corrective solutions
* Assist with user access, creation, editing, and troubleshooting in Azure Active Directory, Active Directory
* Responsible for device imaging, new machine setup, PC refreshes, Azure infrastructure and hardware replacements
Benefits
LSA Associates INC offers a competitive salary range of $70,000 to $80,000 per year, comprehensive benefits package, and opportunities for professional growth and development. Additionally, you will have access to cutting-edge technology, collaborative work environment, and opportunities to work on exciting projects. If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.
Requirements
To be successful in this role, you will need:
* Strong analytical skills
* Excellent communication abilities
* Passion for technology
* Ability to diagnose and resolve basic computer technical issues
* Familiarity with Azure
How to Apply
If you are interested in this opportunity, please submit your resume and cover letter to us.
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