Visitor Experience Ambassador
4 weeks ago
We are seeking a skilled Destination Service Specialist to join our team at the Town of Frisco. As a Visitor Experience Ambassador, you will be responsible for providing exceptional guest service to visitors and residents in support of Frisco's thriving economy.
The successful candidate will have 2-3 years of experience in guest service and excellent communication skills. They will be able to work independently and make sound decisions in the absence of supervisory guidance. The estimated salary for this role is $25,000 - $30,000 per year, depending on experience and qualifications.
About the Job
As a Destination Service Specialist, you will be responsible for:
- Providing high-quality customer service to visitors and residents.
- Responding to guest, resident, and business inquiries and feedback in person, over the phone, and via email or social messaging tools.
- Maintaining a current display of materials, such as brochures, visitor packets, and maps.
- Tracking referrals, visitor numbers, and types of inquiries.
Benefits
In addition to a competitive salary and benefits package, we offer a range of incentives including a hiring bonus for those with existing CDL Class B license, free car wash, and more.
Qualifications
To be successful in this role, you will need:
- 2-3 years of experience in guest service.
- Excellent communication skills.
- The ability to work independently and make sound decisions.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application today.
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