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Veterinary Client Service Representative

1 month ago

Ventura, California, United States Horizon Veterinary Specialists Full time
Client Support Specialist

At Horizon Veterinary Specialists, we understand that our patients are beloved members of their families. As a Client Support Specialist, you will play a vital role in providing exceptional service to our clients, ensuring their needs are met with compassion and care.

Key Responsibilities:
  • Communicate effectively with clients, responding to their inquiries and concerns in a timely and empathetic manner
  • Manage client interactions, including phone calls, in-person visits, and messaging
  • Coordinate scheduling, ensuring seamless communication between clients, doctors, and staff
  • Maintain accurate and detailed records, including client information and medical history
  • Provide administrative support, handling tasks such as data entry and filing
Requirements:
  • High school diploma or equivalent required; 2+ years of customer service experience preferred
  • Proficiency in Windows-based computer programs and financial transactions
  • Excellent communication and problem-solving skills
  • Ability to multitask and work in a fast-paced environment
What We Offer:
  • Competitive pay and benefits, including paid time off and highly subsidized health insurance
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment