Field Service Technician
4 weeks ago
We are seeking a highly skilled Field Service Technician to join our team in the Baltimore, MD area. The ideal candidate will have extensive knowledge of toner-based production equipment and be able to provide solutions to complex service issues.
Key Responsibilities
* Provide on-site support for installations and service repair to customers in North America
* Develop strong working relationships with customers
* Perform pre-installation assessment and site inspection of equipment in accordance with FUJIFILM equipment requirements
* Complete and submit service activity information and paperwork timely to the appropriate group/department
* Monitor and manage the return of all parts
* Manage and complete all Preventative Maintenance requirements
* Attend training classes to stay current on both new and existing products
Requirements
* High School diploma or GED equivalent
* Two-year electronics or mechanical engineering degree or equivalent in field experience
* 2 or more years of field service experience with toner-based production equipment
* Extensive knowledge in electronics and mechanical operation
* Outstanding customer service
* Computer skills with emphasis on operating systems and hardware
About FUJIFILM Corporation
FUJIFILM Corporation is an equal opportunity employer to all, regardless of age, ancestry, color, disability, exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex, and sexual orientation.
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