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Healthcare Support Specialist

2 months ago

Brandon, Florida, United States DNA Comprehensive Therapy Services Full time
Position Overview

About Us: DNA Comprehensive Therapy Services is a leading provider of mental health and behavioral care solutions. We are dedicated to delivering exceptional, accessible services to our clients while fostering a professional environment for our staff.

Role Summary: The Medical Assistant plays a vital role in ensuring the smooth operation of our healthcare facility. This position involves a combination of administrative and clinical responsibilities, aimed at enhancing patient experiences and supporting healthcare providers.

Key Responsibilities:

  • Assist in delivering services to clients and coordinate with psychiatrists, physician assistants, and advanced practice registered nurses.
  • Complete all necessary documentation promptly and accurately.
  • Organize and prioritize tasks to enhance clinic efficiency and productivity.
  • Collaborate with team members to ensure a positive experience for all clients.
  • Follow directives from healthcare providers and management to fulfill job responsibilities.
  • Accurately record vital signs and medication histories, ensuring up-to-date information.
  • Conduct genetic testing and educate patients about the process, while managing follow-ups on results.
  • Welcome clients and prepare them for their appointments in a timely manner.
  • Perform various medical assessments, including blood pressure and weight checks.
  • Assist healthcare providers with direct patient care and administrative tasks such as filing and documentation.
  • Manage patient records and communications effectively, ensuring timely responses to inquiries.
  • Process medication orders and refill requests, maintaining accurate documentation.
  • Provide patient education regarding prescribed medications and after-hours contact information.

Qualifications:

  • High School Diploma or equivalent required.
  • Preferred one year of experience in a healthcare setting.
  • Medical Assisting certification is advantageous.
  • Strong oral and written communication skills.
  • Attention to detail and excellent problem-solving abilities.
  • Familiarity with medical terminology is essential.
  • Proficient in using Electronic Health Records and understanding coding procedures.

Compensation and Benefits: This position offers competitive pay along with a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for professional growth within a supportive team environment.