Help Desk Specialist II
4 weeks ago
Deaconess Health System is seeking a skilled Help Desk Specialist II to provide in-depth desktop support to our team. As a Help Desk Specialist II, you will be responsible for troubleshooting, diagnosing, and resolving complex PC and network problems.
Key Responsibilities:- Provide PC desktop hardware and software support to Deaconess Health System users.
- Maintain and improve the deployment of IT leased hardware.
- Address any maintenance upgrades required.
- Work independently and prioritize incidents and requests based on customer needs.
- Demonstrate a strong sense of teamwork, professional appearance, solid oral communications, and excellent customer service skills.
- Associates Degree in Computer Information Services or Computer Science with two to five years of relevant desktop support experience.
- Baseline Certification per Career Development Plan.
- Plus two Advanced Certifications and/or College Course per Career Development.
- Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses.
- Robust healthcare and retirement plans.
- Onsite children's care centers (Infant through Pre-K).
- Tuition reimbursement.
- Free access to fitness centers, where health coaches are available to help with workout plans.
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Desktop Support Specialist
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Evansville, Indiana, United States Deaconess Full timeJob SummaryThe Help Desk Specialist II is a critical role within Deaconess Health System, providing in-depth desktop support to ensure seamless IT operations. As a key member of the Information Services team, this individual will troubleshoot, diagnose, and resolve complex PC and network problems, maintaining the highest level of customer satisfaction.Key...
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Technical Support Specialist
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