Senior Case Manager

2 weeks ago

Denver, Colorado, United States CATHOLIC CHARITIES AND COMMUNITY SE Full time
Job Summary

Catholic Charities and Community Services is seeking a highly skilled and compassionate Senior Case Manager to join our team. As a key member of our Adult Services department, you will be responsible for coordinating daily operations, providing direct client service, and supporting our leadership team.

Key Responsibilities
  • Apply appropriate techniques and standards in program development and service delivery case management for participants of Samaritan House in achieving their goals.
  • Implement program objectives and case management performance standards as directed by supervisor, management, and the Veteran Administration (VA).
  • Provide leadership to Case Management Veteran Program and Client Services staff in administering the Agency's mission, ministries, and policies, consistent with Catholic Charities' mission and values and the teachings of the Catholic Church.
  • Maintain accurate and timely program statistical data to meet reporting requirements. Enter data and generate reports.
  • Use program statistics to monitor and evaluate services and outcomes. Recommend, develop, and implement improvements as appropriate.
  • Assist in the management and oversight of participants through case management strategies, teach and model appropriate social skills.
  • Develop and maintain professional relationships with community-based organizations, parishes, and corporations to extend the reach of services and community support.
  • Maintain professional ties with other service organizations/boards/committees for the benefit of the program.
  • Oversee process groups to help veterans cope with the experience of homelessness and reintegration process into housing.
  • Manage a small case load of higher acuity clients determined by program needs.
  • Coordinate the Special Needs program at Courtyard Commons, including but not limited to substance use, mental and physical health, housing, and finances.
  • Create and implement psychoeducational groups including stress management, health, and wellness.
Requirements
  • Effective interpersonal and written communication skills
  • Ability to effectively manage conflict and crises
  • Ability to use computer software for data entry, budgeting, and report writing
  • Ability to effectively lead and motivate staff through application of Agency values
  • Knowledge of the service population's cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population
  • Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base
Qualifications
  • Master's degree (MA/MS) in Social Work, Mental Health, Guidance and Counseling, or closely related human service field from an accredited college or university
  • Two to four years related experience and/or training; or equivalent combination of education and experience
  • LSW, MFLT, LCSW, or LPC required
Benefits

Catholic Charities and Community Services offers a comprehensive benefits package, including:

  • Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure)
  • 15 Paid Holidays annually
  • 403b Retirement Plan with Agency contribution of 4% and match up to 2% of annual compensation
  • Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent's premiums is paid by Agency), Dental, and Vision starting the 1st day of the month following start date
  • May be eligible for Public Service Loan Forgiveness through Federal Student Loans

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