Service Coordinator
4 weeks ago
Morrison Industrial Equipment is seeking a skilled Service Assistant to support our team at our Saginaw branch. As a Service Assistant, you will work Monday-Friday, first shift hours, and will work 40 hours a week. Your daily responsibilities will include:
Processing of technician timecards and organizing weekly payroll.
Opening, processing, and monitoring of work orders to ensure successful and efficient service.
Proactively contacting customers to provide repair status of units.
Debriefing with technicians at the conclusion of each day for the purpose of efficient scheduling.
Repair estimate preparation, presentation, and processing.
Processing of warranty claims.
Answering phones and assisting customers with a positive customer-focused attitude.
Assisting with rental inquiries, quotations, set-up, and deliveries.
You will typically possess:
Strong interpersonal skills.
Excellent written and verbal communication skills.
Strong mechanical knowledge.
Computer skills, intermediate level, including experience with Microsoft Office 365.
Ability to multi-task and prioritize in a fast-paced environment.
Excellent customer service skills.
We offer a competitive benefits package, including health, dental, vision, FSA options, life, and disability insurance available on the first day of employment. After 90 days of employment, we also offer a generous paid time off schedule, paid holidays, a retirement plan with a 50% match of the first 6% you contribute, up to $2,500 per year. You will also be able to enjoy perks such as employee referral incentives, wellness program, and an employee assistance program.
Morrison Industrial is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work-life balance, competitive benefits, career progression, and so much more. This company is family-owned and offers over 70 years of service to our strong customer base. We are a leading material handling equipment dealer offering a wide variety of products including LP, diesel, and electric forklifts of all sizes; scissor and boom lifts; floor cleaning equipment and much more.
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