Automotive Service Coordinator

4 weeks ago


Saginaw, Michigan, United States Bill Marsh Automotive Group Inc Full time
Job Overview

Bill Marsh Automotive Group Inc is seeking a detail-oriented and organized Service Administrative Assistant to join our team in Saginaw, MI.

This full-time position involves scheduling and coordinating service appointments, handling customer inquiries, and providing exceptional customer service.

Responsibilities include:

  • Scheduling and coordinating service appointments
  • Handling customer inquiries and providing exceptional customer service
  • Providing customers with basic explanations of costs associated with service
  • Assisting with inventory management and ordering parts
  • Processing service payments and managing billing information
  • Collaborating with service technicians and other team members
  • Maintaining knowledge of warranty and extended service contract deductibles and coverage
  • Using computer and other record-keeping systems to manage information
  • Collecting money and giving appropriate change to customers
  • Completing invoices with required customer information
  • Verifying dollar amounts on invoices

Requirements:

  • Strong organizational skills and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office Suite and comfortable with learning new software
  • Dependable and professional
  • Previous administrative or customer service experience preferred

Benefits:

  • $15.00 per hour
  • Monday - Friday daytime work hours
  • Excellent benefits and paid time off
  • Training and development programs to enhance your skills
  • Friendly and supportive work environment
  • Immediate hire

NOTE: All benefits are subject to waiting periods and other definitions defined in Employee Handbook at time of hire

Bill Marsh Automotive Group Inc is an Equal Opportunity Employer



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