Healthcare Operations Manager
1 week ago
In your role as a Healthcare Operations Manager at BigBiller, you will be responsible for leading a team of Call Representatives who handle in-bound calls from members and providers regarding their medical, dental, and vision benefits. You will oversee the quality and adherence goals of your team, track progress, and provide leadership feedback on areas that require improvement.
Your responsibilities will include participating in client-facing meetings and work sessions (approximately 20-30% of your day), managing a team that may work remotely or in-office, monitoring call queue volume to ensure service level expectations are met, and reviewing quality findings and developing remediation plans. Additionally, you will support client meetings and audits, report on progress, and develop presentations for internal and external customers.
We are seeking an experienced professional with 3+ years of working in healthcare, preferably in a call center environment. Previous experience as a lead or supervisor is preferred. Your skills in problem-solving, benefit plan interpretation, CPT codes, ICD10 codes, and medical terminology are essential for this role. A salary range of $60,000-$80,000 per year, depending on location and experience, is expected for this position.
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Healthcare Operations Manager
6 days ago
Canton, Ohio, United States Morrison Healthcare Full timeJob SummaryWe are seeking a motivated and experienced Patient Experience Manager to join our team at Morrison Healthcare. As a key member of our operations team, you will be responsible for successfully coordinating and directing all patient experience activities within the assigned system.Key responsibilities include tracking financial incentives and...
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Healthcare Operations Manager
1 week ago
Canton, Ohio, United States BigBiller Full timeJob Title: Healthcare Operations ManagerAt BigBiller, we are seeking a highly skilled Healthcare Operations Manager to join our team. This role is responsible for overseeing the performance of a team of Call Representatives who provide exceptional customer service to members and providers. The ideal candidate will have a strong background in healthcare...
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Sterile Processing Operations Manager
4 days ago
Canton, Ohio, United States Crothall Healthcare Full timeJob OverviewCrothall Healthcare is a leading provider of healthcare services, dedicated to delivering high-quality, innovative support solutions exclusively to the healthcare industry.About the RoleWe are seeking an experienced Sterile Processing Assistant Director to lead our Central Sterilization Department. As a key member of our team, you will be...
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Healthcare Operations Specialist
1 week ago
Canton, Ohio, United States Atlanta Women's Health Group, P.C. Full timeJob OverviewThis role is ideal for a highly organized and communicative individual to manage the front desk operations of our busy obstetrics and gynecology practice in Atlanta, Georgia.We are seeking a Patient Services Coordinator to join our team!Key Responsibilities:Ensure seamless patient check-in and check-out processesManage phone calls, schedule...
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Healthcare Nutrition Services Manager
1 week ago
Canton, Ohio, United States Morrison Healthcare Full timeDuties and ResponsibilitiesAs a Patient Food Services Manager, you will be responsible for ensuring the delivery of exceptional patient food services in an Acute Care setting in Canton, OH. This includes establishing patient food services needs based on medical direction and population demographics, hiring, directing, coaching, training, and developing...
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Healthcare Relationship Manager
4 weeks ago
Canton, Ohio, United States Point32Health Full timeWe are seeking a skilled Healthcare Relationship Manager to join our team at Point32Health. This is an exciting opportunity for someone to play a critical role in the strategic management and engagement of providers in our provider network.The successful candidate will be responsible for acting as the primary point of contact for assigned providers, tracking...
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Pharmacy Operations Manager
4 weeks ago
Canton, Ohio, United States Walgreens Full timeOverviewThis role is ideal for a skilled and experienced pharmacy technician looking to take on a leadership position within the pharmacy department at Walgreens. As a Pharmacy Operations Manager, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow, and providing excellent customer...
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Senior Healthcare Relationship Manager
4 weeks ago
Canton, Ohio, United States Point32Health Full timeAbout UsAt Point32Health, we're committed to making a difference in the lives of our members and communities. As a leading health and wellbeing organization, we deliver personalized healthcare experiences that foster healthier living.Job SummaryWe're seeking an exceptional Senior Healthcare Relationship Manager to join our team. This is a critical role that...
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Director, Operations Management
1 week ago
Canton, Ohio, United States Point32Health Full timeJob SummaryUnder the general direction of the Director, Appeals & Grievances, this role is responsible for overseeing the overall management of member appeals and grievance processes across responsible lines of business. The successful candidate will ensure compliance with regulatory requirements, facilitate internal and external contributions to case...
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Operations Manager
5 days ago
Canton, Ohio, United States Fazoli's Full timeJob OverviewFazoli's in Mansfield, Ohio is seeking several new managers to join our team. We are looking for both full-time and part-time managers, shift leads, and closing managers.Estimated Salary:$45,000 - $60,000 per year, depending on experience.Job DescriptionWe are responsible for ensuring the efficient operation of our restaurant, maintaining a high...
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Healthcare Provider Network Manager
4 weeks ago
Canton, Ohio, United States Point32Health Full timeAt Point32Health, we are seeking a highly skilled Provider Account Manager II to play a critical role in the strategic management and engagement of providers in our network.This is a unique opportunity for a professional with excellent communication, problem-solving, and project management skills to join our team. As a key member of our Provider Relations...
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Operations Manager
5 days ago
Canton, Ohio, United States Schuler Inc. Full timeJob Title: Operations ManagerLocation: Various locationsSalary: $100,000 - $160,000 per yearCompany Overview:Schuler Inc. is a leading provider of capital equipment solutions.Job Description:We are seeking an experienced Operations Manager to join our team. The successful candidate will be responsible for overseeing the delivery of assigned projects and...
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Operations Manager
5 days ago
Canton, Ohio, United States The Canton Sub Company Full timeJob OverviewThe Canton Sub Company is seeking a talented Operations Manager to lead our team at our Canton and Solon locations. As a key member of our management team, you will be responsible for managing shifts, leading and training team members, and maintaining the overall cleanliness and organization of our restaurants.About the Role:Manage daily...
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Healthcare Management Coordinator
2 weeks ago
Canton, Ohio, United States Alliance Community Hospital Full timeAbout the RoleWe are seeking a skilled RN to join our team as a Healthcare Management Coordinator. This is an exciting opportunity for a registered nurse to make a meaningful impact in the lives of our patients.The successful candidate will be responsible for managing defined populations, using a collaborative process of assessment, planning, implementation...
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Senior Operations Manager Position
6 days ago
Canton, Ohio, United States Child & Adolescent Behavioral Health Full timeJob DescriptionAs the Chief Operating Officer at Child & Adolescent Behavioral Health, you will play a critical role in driving operational excellence and promoting a positive work environment.You will be responsible for leading cross-functional teams, implementing process improvements, and ensuring compliance with regulatory standards.Your success will be...
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Healthcare Professional
1 month ago
Canton, Ohio, United States Point32Health Full timeJob SummaryThe Provider Account Manager II plays a pivotal role in the strategic management and engagement of providers within Point32Health's provider network. As the primary point of contact for assigned providers, this highly visible position develops and maintains key relationships while resolving escalated issues impacting provider satisfaction and...
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Healthcare Professional
6 days ago
Canton, Ohio, United States Healthcare Support Full timeCT Technologist - Travel Job OpportunityHealthcare Support is seeking a dedicated and experienced CT technologist to join our team for a 13-week travel assignment in Canton, Georgia. This opportunity offers a unique chance to work with top-rated facilities and experience the best of what the industry has to offer.About the PositionThis exciting opportunity...
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Testing Operations Manager
6 days ago
Canton, Ohio, United States Kenda Tires Full timeTesting Operations Management RoleKenda Tires is seeking a highly organized and detail-minded Testing Operations Manager to join our team at the Kenda American Technology Center (KATC). This role involves overseeing the management, operation, and ongoing maintenance of test machines, as well as developing new test equipment and procedures.The ideal candidate...
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Operations and Financial Manager
6 days ago
Canton, Ohio, United States Beacon Mechanical Service Full timeJob OverviewWe are a fast-growing company with a dynamic environment that offers opportunities for career advancement. Our goal is to provide exceptional service to our customers while maintaining a high level of integrity and professionalism.The Operations and Financial Manager will be responsible for managing the day-to-day operations of our company,...
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Hospitality Management Professional
1 week ago
Canton, Ohio, United States Morrison Healthcare Full timeJoin Our TeamMorrison Healthcare is a dynamic organization that values teamwork, innovation, and customer satisfaction. As a Hospitality Management Professional, you will play a vital role in delivering exceptional guest experiences, managing daily administrative tasks, and overseeing staff performance. Your responsibilities will include developing and...