Healthcare Professional

7 days ago


Canton, Ohio, United States Point32Health Full time
Job Summary

The Provider Account Manager II plays a pivotal role in the strategic management and engagement of providers within Point32Health's provider network. As the primary point of contact for assigned providers, this highly visible position develops and maintains key relationships while resolving escalated issues impacting provider satisfaction and business strategy.

Key Responsibilities:
  • Serves as the primary point of contact for assigned providers
  • Tracks and trends complex operational issues, identifying solutions and communicating with internal teams
  • Leads regular internal and external meetings at provider sites
  • Maintains the servicing model and recommends improvements as needed

This individual interacts directly with provider organizations, serving as a subject matter expert and providing consultative services to internal stakeholders. Strong communication, analytical, and problem-solving skills are essential for success in this role.

Qualifications

To be successful, the ideal candidate will possess:

  • A Bachelor's degree or equivalent experience
  • 4-5 years of work experience in healthcare, preferably in claims, customer service, or billing/revenue cycle
  • Advanced computer skills, including Excel, Word, PowerPoint, and Visio
  • Strong presentation, project management, and communication skills

We offer a competitive salary range: $75,000-$90,000 per year, depending on qualifications and experience.



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