Guest Correspondence Specialist
2 days ago
SeaWorld Parks & Entertainment is seeking a dedicated Guest Correspondence Specialist to join our team. This role involves responding to guest needs in a friendly, courteous, and professional manner. The successful candidate will possess excellent written and oral communication skills and be able to work a flexible schedule including weekdays, weekends, evenings, and holidays.
Responsibilities
- Respond to guest inquiries via phone, email, letter, or in person.
- Communicate with other departments regarding guest comments and ensure accurate information is maintained.
- Perform data entry and file guest comments.
- Work in the park as needed to support department needs.
- Maintain SeaWorld's internet site.
Requirements
- Excellent written and oral communication skills.
- Ability to work a flexible schedule.
- Basic computer skills and knowledge of office equipment.
- Strong multitasking abilities and positive attitude.
Compensation
$10.50 per hour.
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