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Sanctions Compliance Specialist

2 months ago

Norfolk, Virginia, United States Insight Global Full time
Job Summary

As a Sanctions Specialist at Insight Global, you will play a critical role in ensuring the successful completion of Know Your Customer (KYC) operational tasks, analytics, and metrics. This position requires a detail-oriented individual with strong analytical skills and ability to work under pressure.

Key Responsibilities
  • Manage and track regular alerts from internal partners regarding on a daily basis and ensure completion of cases and analyses within given Service Level Agreements (SLAs) through NICE/Actimize.
  • Ensure effective and complete reporting and record-keeping of all KYC alert processed, per Anti-Money Laundering (AML) policy, process, and SLAs.
  • Respond to internal partners and provide guidance on KYC/Client Due Diligence (CDD) requirements, processes, and procedures.
  • Actively participate in communication, training, and rollout of KYC tools and processes.
  • Assist with projects, as assigned.
Requirements
  • Background in customer service
  • Comfortable in a fast-paced environment
  • Analytical skills
  • Experience escalating issues
  • Ability and experience hitting quotas/KPIs
  • Detail oriented
  • Organized
Preferred Qualifications
  • KYC experience
  • Coming from a banking background (verifying identities and information)
  • Quality control and audit experience
  • Military background (strict rule follower)
Compensation

$22.67/hr