Leasing Specialist

Sherman Associates is seeking a highly skilled Leasing Specialist to join our team at our beautiful communities in Fridley, MN. As a Leasing Specialist, you will be responsible for ensuring customer needs are met, providing exceptional customer service, and promoting active resident engagement within the assigned community.

• Ensure customer needs are met; provide directions, suggestions for restaurants, and post on active building local events occurring.
• Assist with welcome packet creation / move-in gift tailored to site marketing and branding.
• Lead resident event coordination, planning, and execution.
• Patrol and manage property esthetics both interior and exterior.
• Attend networking relevant function opportunities.
• Assist with resident retention program development.
• Promote active resident engagement within the assigned community.
• Maintain customer service and excellent relations with residents, resident cooperatives, commercial tenants, outside agencies or vendors, and organizations.
• Manage prospects by answering incoming calls and internet leads. All inquiry calls and emails must be returned promptly (within 24 hours).
• Makes appointments, shows apartments, screens applicants, and verifies applications for completion.
• Assists applicants with the application process by explaining all applicable forms. Ensures applications are accurate and complete.
• Contact and offer units to approved applicants.
• Schedules and conducts orientation for all new move-ins. Updates turnover information on a daily basis to include gathering of move-out and move-in times.
• Shops comparable projects in the market place monthly.
• Develops community contacts to maximize the general awareness of the housing community and its advantages.
• Contact and offer units to current residents for approved unit transfers. Prepare all required transfer paperwork and complete transfers with residents.
• Updates all applicable referral agencies.
• Inputs all traffic and applications in the property management system regularly.
• Other tasks & duties as assigned based on business need.

• Experience within residential real estate; or an equivalent number of years of education and real estate management experience.
• Additional education in real estate, sales, and/or business management is preferred.
• Excellent verbal, written, and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
• Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred.
• As applicable, advanced knowledge of Affordable Housing Programs (HUD Programs).
• As applicable, must possess a valid driver's license, reliable vehicle with insurance, and safe DMV driving record.
• A passion for the mission, vision, and values of Sherman Associates.
• Office hours may vary due to the specific needs of the portfolio
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.

Sherman Associates strives to lead the market in the benefits we offer. The benefits that set us apart for our part-time team members include:

• Fully paid short term disability
• Fully paid life insurance
• Fully paid employee assistance program
• Fully vested 401k company match program
• 9 Paid holidays
• Starbucks and Hotel discounts
• Charitable giving strategy with corporate match

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities, or working conditions associated with the position.

Only applicants who complete our application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact -