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Customer Service Representative

2 months ago

Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

Job Summary

The Server is a key member of the hospitality team, responsible for delivering exceptional customer service and ensuring a memorable dining experience for guests. Key responsibilities include taking orders, serving food and beverages, and managing cash and credit transactions.

Key Responsibilities

  • Take orders from guests and ensure accurate and timely delivery of food and beverages
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner
  • Manage cash and credit transactions, including handling payments and operating a point-of-sale system
  • Maintain a clean and organized workspace, adhering to health and safety standards
  • Collaborate with colleagues to ensure seamless service and efficient operations

Requirements

  • High school diploma or equivalent, with experience in a hotel or restaurant environment preferred
  • Alcohol Awareness Certification and Food Handlers certification, as required by state regulations
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Ability to work varied shifts, including evenings, weekends, and holidays

Working with HCW Management Consultants LLC

As a Server with HCW Management Consultants LLC, you will be part of a dynamic team dedicated to delivering exceptional customer service and ensuring the success of our hospitality operations. We offer a competitive compensation package, opportunities for career growth and development, and a collaborative work environment that values teamwork and innovation.