Support Staff Assistant

3 weeks ago


Opelika, Alabama, United States Goodwill Industries of the Southern Rivers Full time
Job Description

This full-time position is responsible for providing top-notch customer service and administrative support to our clients and internal teams. The successful candidate will possess excellent communication skills, be detail-oriented, and able to multitask in a fast-paced environment.

Key Tasks
  • Welcoming and directing visitors to the correct staff member or department.
  • Responding to phone calls and emails in a timely and professional manner.
  • Scheduling appointments and maintaining accurate records.
  • Coordinating office supply needs and ensuring efficient distribution.
  • Providing support with client registrations, job search assistance, and resume development.
  • Engaging with clients referred by funding agencies to clarify services and next steps.
  • Receiving referrals from community agencies and verifying client enrollment in our case management system.
  • Preparing participant orientation materials and conducting follow-up communications.
Benefits Package
  • $15-$18 per hour, based on experience.
  • MEDICAL, DENTAL, AND VISION INSURANCE.
  • Paid Time Off (PTO).
  • 401(k) PLAN WITH COMPANY MATCH.


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