Seasonal Tax Support Representative

3 weeks ago


Opelika, Alabama, United States Jackson Hewitt - 2628 Full time

Job Summary: We are seeking a Seasonal Tax Support Representative to join our team at Jackson Hewitt Tax Service. In this role, you will provide support to our customers during the tax season, ensuring their needs are met and exceeded.

Salary and Benefits: The salary for this position is $12 per hour, with opportunities for advancement and professional growth. We also offer flexible scheduling options and an end-of-season employee luncheon.

Responsibilities:

  • Complete our Jackson Hewitt Customer Service Associate training
  • Assist in maintaining a clean and inviting workplace
  • Participate in team meetings and contribute to open discussions
  • Support the tax preparation process by answering phone calls and responding to client inquiries

Requirements: To be successful in this role, you will need 2+ years of customer service experience, a high school diploma or equivalent, excellent communication and interpersonal skills, and the ability to work in a fast-paced retail environment. Bilingual Spanish is a plus.


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