Rental Car Customer Support Specialist

3 weeks ago


Cottonwood Heights, Utah, United States Enterprise Holdings Full time
Job Title: Rental Car Customer Support Specialist

Company Overview: Enterprise Holdings is a leading provider of car rental services, with a strong commitment to customer satisfaction.

Salary: $17.00 per hour

Job Description:

Key Responsibilities:
  • Meet and greet customers in a friendly and timely manner, providing a high level of customer service.
  • Understand and communicate rental terms and conditions, vehicle features, and other services to customers.
  • Assist customers with vehicle rentals, returns, and other services, resolving any issues that may arise.
  • Provide directions and general assistance to customers.
  • Assess the condition of rental vehicles upon return and process returns, check-ins, and exit kiosk transactions accurately and efficiently.

Requirements:

  • High school diploma or equivalent required.
  • At least 1 year prior customer service experience.
  • Valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • No drug or alcohol-related convictions on driving record in the last 3 years.
  • Able to work in the United States and authorized to work without sponsorship.

Benefits:

  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • 401k match.
  • Profit sharing.
  • Paid time off.
  • Car rental and car purchase discounts.


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