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Medical Cannabis Patient Care Specialist

2 months ago

Minneapolis, Minnesota, United States Vireo Health LLC Full time
{"title": "Patient Care Coordinator", "description": "Job Summary

Vireo Health, Inc. is seeking a Patient Care Coordinator to join our team in a retail cannabis dispensary environment. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our diverse patient population.

Responsibilities
  • Maintain confidentiality and safeguard patient information
  • Assist customers with dispensation process, including preparation and labeling of medications
  • Complete operational requirements, including verifying preparation and labeling of medications, verifying order entries and charges
  • Utilize computer systems and programs for daily operations, including patient communication and seed-to-sale software
  • Facilitate thorough and accurate input of patient and provider demographic information
  • Maintain a safe and clean working environment, adhering to infection-control standards
  • Educate patients on proper use and storage of medical cannabis medications
  • Respond to patient communication platforms and troubleshoot issues
Requirements
  • High school diploma and 1-3 years' experience in a retail environment
  • Proficiency with MS Office required
  • Excellent communication skills, verbal and written
  • Ability to work in a team environment and handle multiple tasks simultaneously
About Vireo Health, Inc.

Vireo Health, Inc. is an equal opportunity employer, committed to diversity, equity, and inclusion. We are a physician-led, customer-focused team of over 500 dedicated employees, creating best-in-class cannabis products and customer experiences.

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