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Medical Cannabis Patient Care Specialist
2 months ago
Vireo Health, Inc. is seeking a Patient Care Coordinator to join our team in a retail cannabis dispensary environment. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our diverse patient population.
Responsibilities- Maintain confidentiality and safeguard patient information
- Assist customers with dispensation process, including preparation and labeling of medications
- Complete operational requirements, including verifying preparation and labeling of medications, verifying order entries and charges
- Utilize computer systems and programs for daily operations, including patient communication and seed-to-sale software
- Facilitate thorough and accurate input of patient and provider demographic information
- Maintain a safe and clean working environment, adhering to infection-control standards
- Educate patients on proper use and storage of medical cannabis medications
- Respond to patient communication platforms and troubleshoot issues
- High school diploma and 1-3 years' experience in a retail environment
- Proficiency with MS Office required
- Excellent communication skills, verbal and written
- Ability to work in a team environment and handle multiple tasks simultaneously
Vireo Health, Inc. is an equal opportunity employer, committed to diversity, equity, and inclusion. We are a physician-led, customer-focused team of over 500 dedicated employees, creating best-in-class cannabis products and customer experiences.
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