Quality Assurance Manager

1 day ago


Iowa City, Iowa, United States ALPLA Full time
Main Responsibilities:

As a Quality Assurance Manager at ALPLA, you will be responsible for ensuring compliance with all quality management system requirements, including ISO 9001 and FSSC 22000. You will also be the primary practitioner for the HACCP program and support additional risk assessment requirements. Your duties will include preparing and successfully completing internal and external quality and/or food safety audits, as well as monthly reporting of quality and food safety system data.

Key Responsibilities:

Ensure production compliance with all regulatory, internal, and customer product and packaging specifications
Ensure customer specifications are current and accessible
Oversite responsibility for plant quality control program, including product measurement/testing and data collection and integrity and rework management
Assist operations in new product (AQP) and equipment qualification and verification activities
Assist in optimizing and standardizing plant quality documentation, including utilization of standard document control systems

Customer Relationship Management:

As a Quality Assurance Manager, you will be responsible for hosting periodic customer visits and being the primary contact for quality and regulatory related communications with customers. You will also manage customer complaint process, including application of proper RCA techniques and tools, and ensure customer complaints are captured in global/regional/local reporting systems.

Requirements:

4-year degree in a STEM/technical discipline or equivalent work experience
Experience with physical lab testing equipment, calipers, scales, digital height gauge, and compression force testing equipment
Experience with Coordinate Measuring Machine (CMM) preferred
At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably in a manufacturing environment
Proficient with Excel, SPC software, Word, and PowerPoint
Intermediate to advanced statistical knowledge
Ability to work well with other departments
Ability to manage Customer Relations
Ability to handle multi-task environment with excellent organizational skills

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