Quality Assurance Manager

2 days ago

Iowa City, Iowa, United States ALPLA Full time
Main Purpose of the Job:

To oversee and coordinate all integrated management system activities at the manufacturing site, ensuring that products meet internal and customer quality and regulatory expectations.

Assist the Plant Manager with quality-related communication to customers and promote a quality and continuous improvement mindset among plant employees.

Main Responsibilities:
  • Quality System: Ensure compliance with quality management system requirements (ISO 9001, FSSC 22000, and other standards as required).
  • Primary practitioner for HACCP program (as applicable); support additional risk assessment requirements, including change management.
  • Prepare and complete internal and external quality and/or food safety audits.
  • Monthly reporting of quality and food safety system data per documented corporate procedures.
Quality Control:
  • Ensure production compliance with regulatory, internal, and customer product and packaging specifications.
  • Ensure customer-mandated compliance documents are issued (e.g., COAs, regulatory statements).
  • Oversight responsibility for plant quality control program, including product measurement/testing and data collection and integrity, and rework management.
  • Oversight for performance of quality test equipment, including internal and external calibration programs.
Customer Relationship Management:
  • Host periodic customer visits and serve as primary contact for quality and regulatory-related communications.
  • Manage customer complaint process, applying proper RCA techniques and tools.
  • Ensure customer complaints are captured in global/regional/local reporting systems.
Laboratory Management:
  • Ensure all personnel performing quality testing within the quality lab and on the production floor are trained and qualified.
Leading the Team:
  • Regularly scheduled quality staff meetings.
  • Ensure team works together efficiently.
  • Ensure correct time and attendance of team members.
  • Recruit new employees (with HR).
  • Perform disciplinary actions.
  • Perform annual performance evaluations.
  • Assess training needs of staff and ensure execution of training.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, and occasionally to climb or balance.

The employee is frequently required to use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl, and talk or hear.

The employee is occasionally required to sit.

The employee must regularly lift and/or move up to 10 lbs, frequently lift and/or move up to 30 lbs, and occasionally lift and/or move more than 50 lbs.

Specific vision abilities required by this job include close vision.

It is required to act in a safe and environmentally responsible manner at all times by adhering to all ALPLA policies and procedures and Safety Standards (OSHA).

ALPLA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.

ALPLA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at ALPLA are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

ALPLA will not tolerate discrimination or harassment based on any of these characteristics.

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