Quality Assurance Manager

2 days ago

Iowa City, Iowa, United States Alpla Inc. Full time
Main Purpose of the Job:

To oversee and coordinate all integrated management system activities at the manufacturing site, ensuring that products meet internal and customer quality and regulatory expectations. The Quality Manager will assist the Plant Manager with quality-related communication to customers and promote a quality and continuous improvement mindset among plant employees.

Main Responsibilities:
  • Quality System: Ensure compliance with all quality management system requirements (ISO 9001, FSSC 22000, and other standards as required). Primary practitioner for HACCP program (as applicable); supports any additional risk assessment requirements including change management.
  • Quality Control: Ensure production compliance with all regulatory, internal, and customer product and packaging specifications; ensure customer specifications are current and accessible. Ensure customer-mandated compliance documents are issued (i.e., COAs, regulatory statements).
  • Customer Relationship Management: Hosts periodic customer visits; primary contact for quality and regulatory-related communications with customers. Manages customer complaint process, including application of proper RCA techniques and tools.
  • Laboratory Management: Ensures all personnel performing quality testing within the quality lab and on the production floor are trained and qualified.
  • Leading the Team: Regularly scheduled quality staff meetings; ensures team works together efficiently. Ensures correctly timed and attended team members; recruits new employees (with HR); performs disciplinary actions; performs annual performance evaluations; assesses training needs of staff and ensures execution of training.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, and occasionally to climb or balance. The employee is frequently required to use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl, and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 lbs, frequently lift and/or move up to 30 lbs, and occasionally lift and/or move more than 50 lbs. Specific vision abilities required by this job include close vision.

It is required to act in a safe and environmentally responsible manner at all times by adhering to all ALPLA policies and procedures and Safety Standards (OSHA).

What Makes You Great:

ALPLA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:

ALPLA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at ALPLA are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

ALPLA will not tolerate discrimination or harassment based on any of these characteristics.

Education/Experience:

4-year degree in a STEM/technical discipline or equivalent work experience. Experience with physical lab testing equipment, calipers, scales, digital height gauge, and compression force testing equipment. Experience with Coordinate Measuring Machine (CMM) preferred. At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably in a manufacturing environment.

Qualifications/Skills:

Proficient with Excel, SPC software, Word, PowerPoint. Intermediate to advanced statistical knowledge. Ability to work well with other departments. Ability to manage Customer Relations. Able to handle multi-task environment with excellent organizational skills.

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