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Plumbing Service Area Manager

2 months ago

Ocala, Florida, United States Bayonet Plumbing Full time
Job Opportunity

Bayonet Plumbing, Heating, and Air Conditioning, a division of IES, is seeking a skilled and experienced professional to fill the role of Plumbing Service Area Manager.

Key Responsibilities:
  • Lead and manage a team of five or more plumbing service technicians to ensure efficient and effective daily operations.
  • Recruit, train, and develop technicians to enhance their skills and customer service capabilities.
  • Monitor and review technician performance, daily calls, and customer inquiries to ensure accuracy and quality.
  • Collaborate with technicians to diagnose and resolve residential plumbing issues, and address customer concerns in a timely manner.
  • Manage inventory and ensure the availability of parts and equipment to support service operations.
  • Maintain a safe working environment and adhere to all departmental policies and procedures.
Requirements:
  • Minimum two years of experience as a Plumbing Service Manager or in a similar leadership role.
  • Proven plumbing service experience and exceptional customer service skills.
  • Strong diagnostic and problem-solving abilities, with knowledge of plumbing industry safety standards and regulations.
  • Proficiency in inventory management and ability to maintain accurate records.
  • Clean driving record and ability to pass a background check and pre-employment drug test.
Benefits:
  • Comprehensive medical, dental, and vision insurance.
  • 401K plan with company match.
  • Company-paid life insurance and short-term disability insurance.
  • Company vehicle with gas card and company cell phone and iPad.

Bayonet Plumbing is an equal opportunity employer.