HVAC Service Area Manager
1 month ago
Bayonet Plumbing, Heating, and Air Conditioning, a division of IES, is seeking a highly skilled and experienced professional to fill the role of HVAC Service Area Manager.
Key Responsibilities:- Lead and manage a team of HVAC service technicians to ensure efficient and effective service delivery.
- Develop and implement strategies to improve technician performance, retention, and customer satisfaction.
- Conduct regular performance reviews and provide coaching to technicians to enhance their skills and knowledge.
- Collaborate with the service team to resolve complex residential HVAC system issues and address customer inquiries and service-related concerns.
- Manage inventory and ensure timely availability of parts and equipment to support service operations.
- Ensure compliance with all safety standards and regulations, and maintain a safe working environment.
- Develop and maintain relationships with customers, vendors, and other stakeholders to promote Bayonet's services and reputation.
- Minimum 2 years of experience as an HVAC Service Manager or in a similar leadership role.
- Thorough knowledge of residential HVAC systems, including design, installation, and maintenance.
- Exceptional leadership, communication, and customer service skills.
- Ability to analyze data, identify trends, and make informed decisions to drive business growth.
- Strong diagnostic and problem-solving skills, with the ability to troubleshoot complex HVAC system issues.
- Knowledge of HVAC industry safety standards and regulations, including OSHA and EPA guidelines.
- Relevant HVAC certifications, such as EPA certification.
- Clean driving record and ability to pass a background and pre-employment drug test.
- Competitive salary and benefits package, including medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Company-paid life insurance and short-term disability insurance.
- Company vehicle with gas card and company cell phone and iPad.
Bayonet Plumbing, Heating, and Air Conditioning is an equal opportunity employer and welcomes applications from diverse candidates.
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