Business Transformation Manager

4 weeks ago

San Jose, California, United States Microsoft Corporation Full time
Join Microsoft's Partner Operations Team

As a key member of our Partner Operations team, you will play a critical role in empowering our partners to achieve their business goals through cloud transformation. Our team is dedicated to making it easier for our partners to do business with Microsoft, and we are looking for a talented individual to join our ranks.

About the Role

This is an individual contributor role as a Operations Key Account Manager (OKAM) within the PO organization. The OKAM is responsible for enabling our top partners as they transform to the cloud. By using data and their deep understanding of partner processes, they will identify business insights and opportunities that accelerate their assigned partners' transformation, optimize processes, and increase partner productivity.

Key Responsibilities
  • Manage engagement at executive level between Partner and Microsoft
  • Support executive escalations between key Partners and Microsoft stakeholders as needed
  • Launch Enablement - Readying and enabling assigned partner on changes that have high impact
  • Work with internal teams to understand roadmap deliverables and develop plans to integrate into Partner business model
  • Coordinate Co-Design Opportunities to embed Partner input and experiences into key future capability roadmap development
  • Change Management - Land operational change and drive adoption of that change with assigned partner ensuring the partner can transact at scale on launch
  • Identify business insights and opportunities, using data and a deep understanding of Partner processes to accelerate change adoption across Microsoft products, services, programs & policy
  • Work with key Microsoft and Partner stakeholders to address adoption blockers
  • Drive quality, timely and compliant partner transaction
  • Drive digital transformation by ensuring quality of the partner transactions across order to cash processes
  • Representing the voice of the partner across policy, process, people and platform requirements
  • Apply a continuous improvement mindset to everything we do, using data and business insights to improve partner experience, support processes or existing readiness models, tools and communication modes
Requirements
  • Bachelor's degree in Operations, Business, Supply Chain, Finance or a related field AND 4+ years' experience in Operations, Program Management or Project Management OR equivalent experience
  • Strategic relationship management skills and experience
  • Demonstrated ability in excelling at improving customer/partner experience
  • Fluency in Spanish and English
What We Offer

As a member of our team, you will have the opportunity to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

  • Business Process Transformation Specialist

    4 weeks ago

    San Jose, California, United States Cypress HCM Full time

    We are seeking a highly skilled Business Process Transformation Specialist to join our team at Cypress HCM. As a key member of our organization, you will play a critical role in driving business process improvements and change management initiatives.Key Responsibilities:Collaborate with cross-functional teams to identify areas for process improvement and...

  • Transformer Resource Manager

    4 days ago

    San Jose, California, United States Siemens Energy Full time

    About the RoleWe are seeking a highly skilled and experienced Transformer Resource Manager to join our team at Siemens Energy. As a key member of our Grid Technologies division, you will play a critical role in ensuring the reliable and efficient operation of our transformer service group.Key ResponsibilitiesManage and coordinate field personnel to ensure...

  • Healthcare Transformation Manager

    2 weeks ago

    San Jose, California, United States Santa Clara Family Health Plan Full time

    Job Title: Manager, Provider Practice TransformationJob Summary:The Manager, Provider Practice Transformation is a key role within the Santa Clara Family Health Plan (SCFHP) organization, responsible for leading the Provider Network Operations team in delivering high-quality care to our members. This position requires a strong understanding of healthcare...

  • Healthcare Transformation Manager

    1 week ago

    San Jose, California, United States Santa Clara Family Health Plan Full time

    Job Title: Manager, Provider Practice TransformationJob Summary:The Manager, Provider Practice Transformation is a key role within the Santa Clara Family Health Plan (SCFHP) organization. This position is responsible for leading the Provider Network Operations team in quality improvement initiatives and practice transformation activities within the provider...

  • Healthcare Transformation Manager

    4 weeks ago

    San Jose, California, United States Santa Clara Family Health Plan Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Manager, Provider Practice Transformation. This role will be responsible for leading the Provider Network Operations team in quality improvement initiatives and practice transformation activities within our provider network.Key ResponsibilitiesDevelop and maintain...

  • Healthcare Transformation Manager

    3 weeks ago

    San Jose, California, United States Santa Clara Family Health Plan Full time

    Job SummaryWe are seeking a highly skilled and experienced Healthcare Transformation Manager to join our team at Santa Clara Family Health Plan. As a key member of our Provider Network Operations team, you will be responsible for leading the development and implementation of quality improvement initiatives to enhance the performance of our provider...

  • Healthcare Transformation Manager

    3 weeks ago

    San Jose, California, United States Santa Clara Family Health Plan Full time

    Job SummaryWe are seeking a highly skilled and experienced Healthcare Transformation Manager to join our team at Santa Clara Family Health Plan. As a key member of our Provider Network Operations team, you will be responsible for leading the development and implementation of quality improvement initiatives to enhance the performance of our provider...

  • Healthcare Transformation Manager

    2 weeks ago

    San Jose, California, United States Santa Clara Family Health Plan Full time

    Job SummaryWe are seeking a highly skilled and experienced Healthcare Transformation Manager to join our team at Santa Clara Family Health Plan. As a key member of our Provider Network Operations team, you will be responsible for leading the development and implementation of quality improvement initiatives to enhance the performance of our provider...

  • Healthcare Transformation Manager

    4 weeks ago

    San Jose, California, United States Santa Clara County Health Plan Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Manager, Provider Practice Transformation. This role will be responsible for leading the Provider Network Operations team in quality improvement initiatives and practice transformation activities within our provider network.Key ResponsibilitiesDevelop and implement...

  • Healthcare Transformation Manager

    4 weeks ago

    San Jose, California, United States Santa Clara Family Health Plan Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Healthcare Transformation Manager. This role will be responsible for leading our Provider Network Operations team in delivering high-quality care to our members.Key ResponsibilitiesDevelop and implement strategies to improve network performance, including...

  • Healthcare Transformation Manager

    3 weeks ago

    San Jose, California, United States Santa Clara County Health Plan Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Manager, Provider Practice Transformation. This role will be responsible for leading the Provider Network Operations team in quality improvement initiatives and practice transformation activities within our provider network.Key ResponsibilitiesDevelop and implement...

  • Program Manager

    4 weeks ago

    San Jose, California, United States AMIRI BUILDING ENGINEERING INC dba 120 DEGREEZ Full time

    About the Role:We are seeking a highly motivated and experienced Program Manager to join our team at AMIRI BUILDING ENGINEERING INC dba 120 DEGREEZ. As a Program Manager, you will be responsible for leading and managing programs and projects to ensure successful delivery and transformation of our business operations.Key Responsibilities:Develop and execute...

  • Transformation Change Manager

    1 month ago

    San Jose, California, United States TEKsystems Full time

    Job SummaryTEKsystems is seeking a skilled Transformation Change Manager to join our team. As a key member of our organization, you will be responsible for driving Customer Excellence Change Management strategy and ensuring successful implementation of large-scale organizational and process change efforts.Key Responsibilities:Develop and Deploy Training...

  • Business Transformation Associate

    2 weeks ago

    San Francisco, California, United States BlackRock Services Full time

    About UsBlackRock Services is a leading investment management company that invests on behalf of our clients, including large institutions and individual investors.Our CommitmentWe are committed to delivering exceptional investment performance and service to our clients. Our team of experienced professionals works tirelessly to provide innovative investment...

  • Finance Transformation Strategist

    4 weeks ago

    San Jose, California, United States PayPal Full time

    Job DescriptionPayPal is seeking a highly skilled Finance Transformation Leader to join the Finance Enablement, Control and Transformation (FECT) team. The successful candidate will be responsible for developing and delivering a multi-year transformation strategic finance roadmap, working closely with finance organization, technology partners, and business...

  • SAP Finance Applications Senior Manager

    4 weeks ago

    San Jose, California, United States Solidigm Full time

    About SolidigmSolidigm is a leading global company that specializes in developing innovative memory technologies. With a strong presence in the memory industry, we are committed to delivering cutting-edge products and solutions that meet the evolving needs of our customers.Job SummaryWe are seeking a highly experienced SAP Finance Applications Senior Manager...

  • Business Development Manager

    2 weeks ago

    San Jose, California, United States United Business Bank Full time

    About the PositionThe Client Relationship Manager III is a key role at United Business Bank, responsible for developing and maintaining strong relationships with our clients. This includes identifying their financial needs and providing tailored solutions to meet those needs.The ideal candidate will have a strong understanding of banking and lending...

  • Director of Business Transformation

    1 month ago

    San Francisco, California, United States propertyfinder Full time

    About the RoleThis is a high-impact position within the Strategy & Transformation team at Property Finder, a leading digital real estate platform in the Middle East and North Africa region.As Head, Strategy & Transformation, you will play a critical role in driving the company's growth by leading the end-to-end delivery of top strategic initiatives.Key...

  • SAP S/4HANA Transformation Program Manager

    3 weeks ago

    San Jose, California, United States TEKsystems Full time

    Program Manager for SAP S/4HANA TransformationWe are seeking an experienced Program Manager to lead our SAP S/4HANA transformation program. The successful candidate will have a proven track record of managing large-scale programs and driving business value through technology.Key Responsibilities:Drive and collaborate with cross-functional teams to deliver...

  • Lean Business Transformation Specialist

    4 weeks ago

    San Diego, California, United States Intuit Full time

    Lean Business Transformation SpecialistWe are seeking a highly skilled Lean Business Transformation Specialist to join our team at Intuit. As a key member of our Lean Transformation and Continuous Improvement team, you will play a critical role in establishing a culture and mindset of process excellence across the organization.Your primary responsibilities...