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Food and Beverage Team Leader

2 months ago


Cape May, New Jersey, United States Madison Resorts Full time
Join Madison Resorts

We invite you to become a part of our esteemed team at Madison Resorts. With a legacy of excellence, we pride ourselves on providing a vibrant work atmosphere that is both rewarding and enjoyable.

As a member of our team, you will benefit from a range of perks including retirement plans, employee discounts on merchandise and dining, as well as a collaborative and encouraging workplace culture.

Position: Food & Beverage Shift Manager

Key Responsibilities:

  • Oversee all front-of-house operations and staff within the dining establishment.
  • Ensure exceptional guest experiences and satisfaction levels.
  • Review staff attendance records and provide constructive feedback.
  • Recruit, train, and mentor team members.
  • Commit to full-time hours with adaptable scheduling.
  • Manage dining room arrangements and reservation systems.
  • Educate service personnel and uphold service excellence.
  • Facilitate effective communication with various departments.
  • Delegate and supervise side duties for service staff.
  • Process cash transactions and prepare end-of-day financial reports.
  • Maintain comprehensive knowledge of menu offerings, specials, and resort events.
  • Execute additional related tasks as required.

Qualifications:

  • High School Diploma or equivalent preferred.
  • A minimum of two years' experience in the hospitality sector.
  • Willingness to work during special events and holidays.
  • Able to lift items weighing up to 40 lbs.

Become a part of Madison Resorts and thrive in a dynamic and supportive environment.