Learning and Development Professional

2 weeks ago


Miami, United States Four Seasons Hotels Limited Full time
About Four Seasons

Four Seasons is a global leader in luxury hospitality, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners through a culture of luxury, warmth, and genuine heart.

About the Role

We are seeking a highly skilled Learning and Development Manager to join our team at Four Seasons Hotel at The Surf Club. As a key member of our Human Resources department, you will be responsible for designing and delivering training programs that drive business results and enhance the skills of our employees.

  • Develop and implement learning strategies that align with business objectives
  • Design and deliver training programs that meet the needs of our employees and the business
  • Manage and facilitate training sessions, including Embark for new employees and other core programs
  • Partner with hotel management teams to identify performance gaps and develop solutions
  • Coach managers to ensure consistent training and development of their teams
  • Manage compliance and safety training programs
What You Bring

To be successful in this role, you will need a minimum of 3 years' experience in a managerial capacity, with a background in adult education or a similar environment. You will also need experience in hotel operations, preferably in luxury hospitality or other service environments. A university degree or equivalent experience is required.

What We Offer

We offer a competitive salary, comprehensive benefits package, and excellent training and development opportunities. You will also have access to complimentary accommodation at other Four Seasons Hotels and Resorts, as well as other perks and benefits.

Schedule and Hours

This is a full-time position, and candidates must have valid work authorization for the U.S. Internal Four Seasons Management Employees outside of the US may qualify for an L1 Visa.



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