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Customer Service Specialist

2 months ago

Carlsbad, United States Road Runner Sports Full time

About Us

Road Runner Sports is a leading specialty retailer of athletic footwear and apparel, with a strong presence in the market.

Our Mission

We are committed to providing our customers with an exceptional shopping experience, offering a wide range of products and services that meet their needs and exceed their expectations.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Representative. As a key member of our sales team, you will be responsible for providing excellent customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Drive sales growth by identifying and pursuing sales opportunities, and maintaining a high level of product knowledge.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Participate in visual merchandising and inventory management, ensuring that the store is visually appealing and well-stocked.
  • Collaborate with colleagues to achieve sales goals and support the overall success of the store.

Requirements

  • High school diploma or equivalent required; associate's degree or higher preferred.
  • Minimum of 1 year of retail sales experience, with a strong background in customer service and sales.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Availability to work a flexible schedule, including evenings and weekends.

What We Offer

  • Competitive hourly rate, with opportunities for bonuses and commissions.
  • Comprehensive training program, including product knowledge and sales techniques.
  • Opportunities for career advancement and professional growth.
  • Discounts on products and services, as well as access to exclusive employee-only promotions.
  • A fun and dynamic work environment, with a team-oriented culture.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application portal.