Housekeeping Department Manager

3 weeks ago


Tucson Arizona, United States Westin La Paloma Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Department Manager to oversee the daily operations of our Housekeeping Department at the Westin La Paloma Resort & Spa in Tucson. As a key member of our team, you will be responsible for ensuring that our guest rooms and public spaces are cleaned and maintained to the highest standards.

Key Responsibilities
  • Oversee a team of housekeeping staff, including room attendants, house persons, and inspectors, to ensure that all areas of the hotel are clean and well-maintained.
  • Conduct daily and monthly meetings with staff to discuss goals, expectations, and any issues that may arise.
  • Inspect staff work and provide guidance to ensure that standards are met and deficiencies are corrected.
  • Interview, hire, train, and recommend performance evaluations for staff members.
  • Arrange staff work schedules and ensure that staffing levels are adequate to meet the needs of the hotel.
  • Submit payroll records and correct any errors to ensure that staff are paid on time.
  • Maintain and review computerized records for budgeting and forecasting of department expenses.
  • Communicate effectively with staff, management, and guests to provide clear direction and resolve any issues that may arise.
Requirements
  • 2 years of experience in housekeeping, preferably in a comparable hotel.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, and budget forecasting.
  • Leadership skills to motivate and develop staff and ensure accomplishment of goals.
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills.
Benefits

We offer a comprehensive benefit program that includes competitive medical and dental insurance, vision insurance, and a 401(k) savings plan with matching funds. We also offer a wide array of coverage, including supplemental, spousal, and child life insurance, as well as short and long-term disability plans. Our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as your employer.



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