Child Services Intake Coordinator

4 weeks ago


Charleston, West Virginia, United States Lutheran Services Carolinas Full time
Job Summary

Lutheran Services Carolinas seeks a highly skilled and detail-oriented Child Services Intake Coordinator to join our team. In this role, you will provide a person-centered approach to identify service needs and link to the most effective service/region and appropriate level of care and support for referrals.

Key Responsibilities
  1. Develop and maintain knowledge of LSC Policies and Procedures Manual, Foster Care manuals, Medicaid Documentation, and authorization procedures specific to the region.
  2. Engage referral agencies and stakeholders regarding service availability within LSC programs.
  3. Serve as a point of contact for referral agencies and intake documentation.
  4. Identify service opportunities for prospective clients through review of referral documentation and contact with DSS placement coordinators and other referral agency personnel.
  5. Responsible for set up and maintenance of a referral tracking system within the existing LSC database.
  6. Assist with the collection of required documents for authorization and intake.
  7. Ensure documentation for intake is accurate and deadlines are met for admission.
  8. Provide ongoing coordination with identified programs on appropriate service levels and reauthorization as needed.
  9. Represent Lutheran Services Carolinas in the local community.
Requirements
  • BA/BS degree from an accredited university or college.
  • 2 years of experience with service authorization process and documentation and working knowledge of service definitions for foster care services, preferred.
  • Familiarity with computer programs for database data entry and proficiency with normal office equipment.


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