Donation Coordinator
20 hours ago
We are seeking a highly organized and customer-focused Donation Specialist to join our team at Goodwill Northern New England. As a key member of our donation processing team, you will be responsible for ensuring the efficient and effective processing of donations, providing exceptional customer service, and maintaining a safe and organized work environment.
Key Responsibilities- Inspect, accept, track, and sort donations to ensure they are properly categorized and stored.
- Provide outstanding customer service to donors, responding to their needs and concerns in a professional and courteous manner.
- Operate power equipment safely and efficiently to organize and store donated goods.
- Categorize and sort merchandise into the correct categories, ensuring quality and value.
- Load and unload materials into containers, helping to prepare donations for processing.
- Process donations throughout the day, maintaining a safe and organized work environment.
- Mathematical and literacy skills to accurately process donations and maintain records.
- Flexible schedule, including evenings, weekends, and holidays, to meet the needs of our donors and customers.
- Positive and friendly attitude, with a strong commitment to providing exceptional customer service.
- Clear background check to ensure a safe work environment.
- Preferred qualifications include experience or certification in light manufacturing, processing, or warehouse work, as well as prior experience with thrift or used goods processing.
- Medical, vision, and dental benefits.
- Generous PTO plan.
- Paid short- and long-term disability.
- 403(b) retirement plan with employer match.
- 30% employee discount at Goodwill stores in ME, NH, and VT.
- Valuable job training with growth potential.
- Life navigation services, including free counseling and telehealth services.
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