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Donation Coordinator

4 weeks ago

Auburn, Maine, United States Goodwill Northern New England Full time
Job Summary

We are seeking a highly organized and customer-focused Donation Specialist to join our team at Goodwill Northern New England. As a key member of our donation processing team, you will be responsible for ensuring the efficient and effective processing of donations, providing exceptional customer service, and maintaining a safe and organized work environment.

Key Responsibilities
  • Inspect, accept, track, and sort donations to ensure they are properly categorized and stored.
  • Provide outstanding customer service to donors, responding to their needs and concerns in a professional and courteous manner.
  • Operate power equipment safely and efficiently to organize and store donated goods.
  • Categorize and sort merchandise into the correct categories, ensuring quality and value.
  • Load and unload materials into containers, helping to prepare donations for processing.
  • Process donations throughout the day, maintaining a safe and organized work environment.
Requirements
  • Mathematical and literacy skills to accurately process donations and maintain records.
  • Flexible schedule, including evenings, weekends, and holidays, to meet the needs of our donors and customers.
  • Positive and friendly attitude, with a strong commitment to providing exceptional customer service.
  • Clear background check to ensure a safe work environment.
  • Preferred qualifications include experience or certification in light manufacturing, processing, or warehouse work, as well as prior experience with thrift or used goods processing.
What We Offer
  • Medical, vision, and dental benefits.
  • Generous PTO plan.
  • Paid short- and long-term disability.
  • 403(b) retirement plan with employer match.
  • 30% employee discount at Goodwill stores in ME, NH, and VT.
  • Valuable job training with growth potential.
  • Life navigation services, including free counseling and telehealth services.