Service Delivery and Resolution Expert

5 days ago


Lombard, Illinois, United States Omar Torres Full time
Customer Service Role

At Omar Torres State Farm office, we are seeking a skilled Customer Service Representative to deliver exceptional customer experiences. As a key holder, you will be responsible for managing customer relationships, resolving issues, and promoting our services.

Expected Compensation: $58,000 per year (dependent on experience).

Key Responsibilities
  • Respond to customer inquiries and complaints.
  • Provide product and service information to customers.
  • Troubleshoot and resolve product issues and concerns.
  • Develop and maintain a knowledge base of our products and services.

Essential Qualifications:

  • Must have a valid license for property and casualty insurance.
  • Ability to build strong relationships with clients.
  • Excellent written and verbal communication skills.


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