Customer Service Expert
5 days ago
We are seeking a Certified Customer Service Representative to provide exceptional support to our clients in the insurance industry. The successful candidate will be responsible for resolving customer inquiries and complaints, while maintaining a positive and professional demeanor.
Responsibilities:- Customer Support: Handle customer inquiries and complaints via phone, email, or in-person.
- Product Information: Provide accurate and timely information about our insurance products and services.
- Troubleshooting: Troubleshoot and resolve product issues and concerns in a fair and efficient manner.
- Record Keeping: Document and update customer records based on interactions.
Qualifications:
- Must be licensed for property and casualty insurance.
- Ability to build rapport with clients and provide excellent written and verbal communication skills.
- Positive and professional demeanor, with strong problem-solving skills.
About Us:
Omar Torres State Farm office is a local agency with an existing book of clients. We offer a competitive salary and benefits package, as well as opportunities for growth and development.
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