Market Operations Leader

1 day ago


Orlando, Florida, United States Soar Restaurants Full time

Job Title: Market Operations Leader

Reports to: Director of Operations

Job Summary:

This role is responsible for overseeing, managing, and supervising multiple assigned drive-ins in a designated area. The successful candidate will lead drive-in teams to achieve operational excellence, guest satisfaction, and financial goals.

Key Responsibilities:

  1. Supervise, lead, train, and coach drive-in teams on guest service, operations, and financial goals.
  2. Manage drive-in employees' compensation levels according to company guidelines.
  3. Develop, implement, and manage action plans for local marketing and business performance.
  4. Ensure compliance with company policies, procedures, and operational standards.
  5. Perform audits of drive-in records and maintain accurate recordkeeping.

Additional Responsibilities:

  • As needed, perform all station duties to meet operational standards.
  • As needed, perform and manage regular cleaning and sanitation duties.

Requirements:

  • Education: High school diploma or equivalent.
  • Experience: At least three years as a restaurant general manager (QSR preferred).
  • Knowledge/Skills: Federal, state, and local labor and employment laws; computer, math, accounting, and reading skills; effective verbal and written communication skills.

Work Environment: Continuous standing, bending, reaching, and lifting in a restaurant environment. Frequent exposure to heat and hot liquid shortening while cooking. Occasional exposure to extreme temperatures based on variable weather conditions.



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