Medical Assistant
16 hours ago
One Medical is a pioneering healthcare organization that's redefining the primary care experience. Our mission is to deliver exceptional, patient-centered care that's accessible, affordable, and enjoyable.
We're not your average doctor's office. We're a team of dedicated professionals who are passionate about transforming healthcare and improving the lives of our patients, providers, and communities.
The OpportunityWe're seeking a highly skilled and compassionate Medical Assistant to join our team at one of our offices focused on serving our Senior Health member population (age 65+). As a key member of our primary care team, you'll play a vital role in supporting patients with their preventive, chronic, and acute care needs.
Your primary responsibilities will include establishing trusting relationships with patients and their families, advocating for their needs, and collaborating with our integrated primary care team to deliver exceptional healthcare outcomes.
Key Responsibilities:- Capture relevant information about patients' health and healthcare experiences while roaming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments
- Assist with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information with the patient's internal and external care team
- Collaborate with providers to monitor the health of a panel of patients and determine if they're up to date on preventive measures
- Participate in the daily operations of a primary care practice, including answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space
- Assist in providing patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques
- Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families
- At least 1 year of experience in a high-touch customer service or patient-facing role in a healthcare setting
- Strong written and verbal communication skills
- Experience working on collaborative, diverse, and feedback-driven multi-disciplinary teams
- A proven track record of persisting through change, demonstrating a forward-thinking perspective when under pressure, and consistently stepping up to take action on challenges
- Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously
We offer a comprehensive benefits package designed to support your health, wellness, and career growth. This includes:
- Paid sabbatical after 5 and 10 years
- Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental, and Vision plans
- Free One Medical memberships for yourself, your friends, and family
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
- 401K match
- Credit towards emergency childcare
- Extra contributions toward maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
The base pay for this position is $20.25 per hour based on a full-time schedule.
We're an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you're authorized to work in the U.S.
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