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Loss Prevention Specialist

2 months ago


Fremont, California, United States Kohl's Full time
Job Summary

We are seeking a highly visible Loss Prevention Service Specialist to join our team at Kohl's. As a Loss Prevention Service Specialist, you will be responsible for engaging customers, promoting customer service, and providing deterrence to theft in high-risk stores.

Key Responsibilities
  • Customer Service: Implement the Kohl's 'Smile and Say Hi' initiatives to promote a positive customer experience and assist customers with their needs.
  • Loss Prevention: Assist in implementing loss prevention strategies and promote a neat and clean store appearance at the entrance.
  • Security: Conduct associate package checks, work in 'Center Core' or at entrances to deter theft, and provide customer service.
  • Support: May assist loss prevention associates as needed and conduct building and physical security inspections to minimize exposure to loss.
Requirements
  • Attendance: Maintain attendance according to Kohl's standards.
  • Communication: Strong communication and interpersonal skills, with the ability to work well with fellow associates, supervisors, and customers.
  • Ethics: Maintain high ethical standards and adhere to Kohl's policies and procedures.
  • Appearance: Maintain standards of appearance by following the required Kohl's dress code.
  • Physical Demands: Ability to participate in physical activities, including walking, lifting, and climbing on a regular basis.
Preferred Qualifications
  • Experience: Prior experience in a customer service environment, retail loss prevention, security, or law enforcement.
Benefits

Kohl's offers a variety of benefits to associates, including Work Life Balance, Health & Wellness, Savings & Retirement Benefits, Insurance Programs, and Life Events benefits.