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American Girl Sales Associate

2 months ago

Charlotte, North Carolina, United States Mattel Full time
About the Role

We are seeking a dynamic and customer-focused Sales Department Clerk to join our American Girl Retail Team. As a Sales Department Clerk, you will be responsible for providing exceptional sales assistance to our customers, ensuring a seamless shopping experience, and driving sales growth.

Key Responsibilities
  • Customer Service: Approach, acknowledge, and assist customers promptly, handle multiple customers effectively, and provide product knowledge to meet customer needs.
  • Point-of-Sale Transactions: Promptly and accurately process all point-of-sale transactions, handle returns and exchanges, and communicate merchandise and service needs to management.
  • Team Collaboration: Provide assistance to accomplish team and company goals, communicate effectively with colleagues, and contribute to a positive and inclusive work environment.
Requirements
  • Education: High school degree or equivalent, preferred.
  • Experience: Sales experience in the specialty retail or service industry, preferred.
  • Skills: Basic computer skills, experience using a POS system, and ability to work a flexible retail schedule, including days, nights, and weekends.
About Mattel

Mattel is a purpose-driven company that empowers the next generation to explore the wonder of childhood and reach their full potential. We value diversity, inclusion, and collaboration, and we are committed to creating a workplace where everyone feels respected, included, and heard.