Customer Service and Inside Sales Representative

1 month ago


Phoenix, Arizona, United States SPI LLC Full time
Job Summary

At SPI LLC, we are seeking a highly skilled Customer Service and Inside Sales Representative to join our team. As a key member of our sales team, you will be responsible for handling customer inquiries, resolving issues, and selling our products and services.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and in-person interactions.
  • Sell SPI products and services to customers, identifying opportunities to upsell and cross-sell.
  • Develop and maintain relationships with customers to drive repeat business and referrals.
  • Assist with warehouse tasks, including receiving and stocking inventory.
  • Participate in monthly and annual physical inventories.

Requirements:

  • High school diploma or equivalent.
  • Excellent communication and customer service skills.
  • Basic math and computer skills.
  • Ability to work in a fast-paced environment and meet sales targets.

Work Environment:

Our office and warehouse operations are located in a [insert location]. The ideal candidate will be able to work in a dynamic environment and adapt to changing priorities.

Physical Demands:

  • High level of sitting, walking, standing, and/or climbing.
  • Stooping, bending, kneeling, and reaching.
  • Work outside/inside around machinery with moving parts and vehicles.
  • Exposure to all seasons of weather, as well as slippery and uneven surfaces.

Travel:

No travel is required for this position.

Exemption Status:

This is a non-exempt position.



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