Customer Service and Inside Sales Representative
1 month ago
At SPI LLC, we are seeking a highly skilled Customer Service and Inside Sales Representative to join our team. As a key member of our sales team, you will be responsible for handling customer inquiries, resolving issues, and selling our products and services.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and in-person interactions.
- Sell SPI products and services to customers, identifying opportunities to upsell and cross-sell.
- Develop and maintain relationships with customers to drive repeat business and referrals.
- Assist with warehouse tasks, including receiving and stocking inventory.
- Participate in monthly and annual physical inventories.
Requirements:
- High school diploma or equivalent.
- Excellent communication and customer service skills.
- Basic math and computer skills.
- Ability to work in a fast-paced environment and meet sales targets.
Work Environment:
Our office and warehouse operations are located in a [insert location]. The ideal candidate will be able to work in a dynamic environment and adapt to changing priorities.
Physical Demands:
- High level of sitting, walking, standing, and/or climbing.
- Stooping, bending, kneeling, and reaching.
- Work outside/inside around machinery with moving parts and vehicles.
- Exposure to all seasons of weather, as well as slippery and uneven surfaces.
Travel:
No travel is required for this position.
Exemption Status:
This is a non-exempt position.
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