Supply Chain Resolution Specialist
19 hours ago
We're seeking a skilled Supply Chain Resolution Specialist to join our team at Manhattan Associates. As a key member of our support team, you'll be responsible for analyzing and resolving functional issues that arise post-implementation in connection with our supply chain software solutions. Your expertise will help our customers overcome complex problems and ensure operational success.
Key Responsibilities:
Collaborate with analysts to provide issue resolution utilizing supply chain technologies
Perform testing of client-specific enhancements in a timely manner
Communicate effectively with customers to understand their needs and provide timely support
Serve as a liaison between customers and our software product development team
Requirements:
Four-year bachelor's degree in computer science, engineering, business, or a related field
1 year of experience developing, supporting, or implementing packaged application software
6 months of experience with database troubleshooting or developing in SQL or a related relational database
Ability to travel up to 25%
What We're Looking For:
Prior experience with WM (warehouse management) products or a supply chain background
Strong collaborative and analytical skills with the ability to resolve sophisticated issues in a fast-paced environment
At Manhattan Associates, we're committed to diversity and inclusion. We believe that our team members' backgrounds, experiences, and perspectives add to our unique culture and make us stronger as a whole. We're an Equal Employment Opportunity Employer and welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran.
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