User Experience Design Strategist

6 days ago


Portland, Oregon, United States eTek IT Services, Inc. Full time

We are seeking a seasoned and service-minded UX Designer to envision a simple, trusted, and connected experience for our customers across spaces products in health wellness. As a designer, you will partner closely with product managers and other designers, representing and advocating for customers associates by providing experience design strategy in a defined space.

Key Responsibilities:
  • Improving the digital healthcare experience for customers associates
  • Creating Omni-Channel Customer Journeys
  • Prioritizing problems and opportunities with stakeholders to make things happen
  • Designing, presenting, and delivering the service blueprint

The ideal candidate should have hands-on service design experience in a multi-product ecosystem. Bonus points if you have working experience in healthcare industry or understanding documenting workflows across digital platforms. A can-do attitude and growth mindset is a must.

Compensation:

We estimate the salary range for this position to be around $80,000 - $120,000 per year, based on industry standards and location.



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